Electricity breathes life into nearly every part of our routine, from coffee makers and computers to the HVAC and security systems that keep our homes safe and comfortable. So when the power goes out without warning, there’s a lot more at stake than a few inconveniences. Without the right precautions, power outages can easily become dangerous situations that can put you and your family at risk.
In this step-by-step guide, we cover exactly what to do when your power goes out at home, so you’re never left in the dark. Read on to stay informed and prepared.
What to do when your power goes out:
Disclaimer: the information provided in this article is for informational purposes only. Always check with your local authorities or utility provider for the most up-to-date guidance specific to your area.
What to Do During a Power Outage
In the event of a power outage, following the proper procedures can make all the difference when it comes to safety. Below, we provide a step-by-step overview to guide you through the process.
1. Report the Outage
In Northern California, the first thing you should do if the power goes out is report it to PG&E. This is essential because it helps ensure quick restoration, improve public safety by identifying any hazards like downed lines, and provides accurate real-time data for repairs. It also prompts the company to investigate whether the outage is unique to your home or an area-wide issue.
2. Check Your Surroundings
After reporting the outage, take a moment to pause and assess your immediate surroundings for potential safety hazards. Downed power lines are one of the most common causes of power outages, and they’re also one of the most serious risks. If you spot one, stay at least 30 feet away, keep family and pets clear of the area, and call 911 immediately.
Never assume a downed line is safe to approach, even if it appears inactive. If you’re inside, it’s best to stay there until the proper authorities arrive.
3. Seek Support for Essential Equipment
If you or a loved one relies on essential medical equipment that requires electricity, PG&E recommends contacting 211 when the power goes out.
211 is a free and confidential service that’s available 24/7. It connects you with local community resource specialists who can help with urgent needs during an outage. In California, 211 disaster support covers all counties, so help is always within reach.
Until support arrives, be sure to switch to backup batteries or oxygen tanks if available. You should also turn off any nonessential device features to conserve power. If your device fails, you are unable to fix it, or you feel unwell, call 911 immediately.
4. Unplug All Electronics
After addressing immediate needs and safety hazards, the next step is to unplug all electronics throughout your home. This helps protect your devices from voltage spikes that can occur when power is restored. It also prevents multiple devices from powering on simultaneously, which can overload circuits and create a fire hazard.
Here’s a checklist of common household devices you may need to unplug:
Once you’ve unplugged everything, remember to leave at least one lamp or light switch on so you’ll know when power has been restored.
5. Use Generators Safely
Generators offer a backup source of power in the event of an outage. For standby generators, they should kick in right away after an outage without requiring any work from you.
If you plan on using a portable generator, it’s important to follow the safety tips below:
- Operate it outside, at least 20 feet away from windows, doors, and vents
- Keep the generator dry and away from rain or flooding
- Let the generator cool before refueling
- Never plug it directly into a wall outlet
- Don’t overload the generator by plugging in more than it can handle
Following proper safety guidelines when using a generator is incredibly important for reducing the risk of carbon monoxide poisoning and electrical fires.
6. Don’t Open Your Refrigerator
During a power outage, it’s important to keep your refrigerator and freezer closed as much as possible. Without power, these appliances act similar to an insulated cooler or ice chest. When you open them, cold air can escape and there won’t be power to replace it.
The longer you keep these appliances closed, the longer you can keep your food or medications from spoiling.
7. Limit Candle Usage
While it may be tempted to light up some candles to keep your home illuminated during a power outage, they can be a major fire hazard, especially if you’re in the dark. Candles should only be used if absolutely necessary for safety. If possible, consider relying mainly on handheld flashlights, lanterns, and other backup lighting options.
What to Do After the Power is Back On
Once the power has been turned on, there are some essential steps you’ll need to take to ensure everything is safe and working properly. Here’s an overview of what to do next.
8. Plug Everything Back In
Now that your power is back on, don’t rush to plug everything back in all at once. Start slow by turning on one device at a time, beginning with essentials like your refrigerator and router before moving on to other appliances.
Wait a few minutes between each device to give the circuits time to stabilize and avoid overwhelming your home’s electrical system.
9. Check Your Home for Damage
Next, walk through your home and check for any signs of electrical damage. Keep an eye out for scorch marks near outlets, flickering lights, burning smells, or breakers that keep tripping. You’ll also want to check that every outlet and device is working properly.
If you notice any of these warning signs or something isn’t functioning as it should, don’t use the outlet or appliance until a licensed electrician can take a look.
10. Discard Spoiled Food
Following a power outage, it’s important to go through your refrigerator and freezer before consuming anything.
Below is a table of how long perishable food can typically last in a power outage, according to the CDC:
| Appliance | Food Duration |
|---|---|
| Refrigerator | Keeps refrigerated food safe up to 4 hours |
| Half-full freezer | Keeps frozen food safe up to 24 hours |
| Full freezer | Keeps frozen food safe up to 48 hours |
Throw out any refrigerated items like milk, eggs, fish, meat, or leftovers if the power was out for more than 4 hours. No matter how long the outage lasts, it’s a good idea to discard anything with an unusual color, texture, or smell.
If you’re in doubt, it’s better to throw something out than face the health risks of unknowingly consuming spoiled food.
11. Contact an Electrician
Even if everything appears to be working just fine after the power goes back on, it’s a good idea to have a licensed electrician inspect your home, just in case. They can identify the root cause of the outage or possible underlying electrical issues that occurred as a result, which aren’t always visible to the naked eye. This includes damaged wiring, faulty breakers, compromised outlets, and more.
Addressing these problems early can help prevent them from escalating into more serious issues down the line.
Schedule an Electrical Inspection for Your Home in the North Bay
Power outages are serious situations that can quickly become dangerous without the right precautions. By staying prepared and knowing what to do if a power outage occurs, you can navigate the next one with more safety and peace of mind.
For years, Schafer Electric has been the North Bay’s leading choice for residential electrician services. Whether you need an inspection after an outage or want to ensure your home is ready for the next one, our team of licensed electricians is here to help.
Don’t wait for disaster to strike. Contact us online or call (707) 545-3300 to schedule an electrical inspection today.
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